Community Guidelines & Code of Conduct

1. Introduction

Mentor to Marry is a global interdenominational Christian relationship, dating and marriage platform operated by Love, Dating and Marriage Ministries, a non-profit organisation registered in Nigeria.

These Community Guidelines and Code of Conduct set out the standards of behaviour expected from every person who uses, joins, participates in, contributes to or represents Mentor to Marry.

They apply to all members, users, moderators, mentors, volunteers, contributors, representatives and any other person engaging with the platform, including through:

the website;

the community platform;

member profiles;

matching features;

messaging features;

courses and educational content;

live sessions;

comments and discussions;

online events;

future app-based services; and

any other Mentor to Marry service or communication channel.

These Guidelines should be read alongside the:

Statement of Faith;

Platform Values & Community Principles;

Membership & Subscription Terms;

Profile Standards Policy;

Matching Platform Terms;

Messaging & Communications Policy;

Safeguarding & Community Safety Policy; and

Account Suspension & Enforcement Policy.

2. Purpose of These Guidelines

The purpose of these Guidelines is to help create and maintain a safe, respectful, Christ-centred community where Christian singles can grow, learn, connect and pursue meaningful relationships in a manner that honours God.

These Guidelines are intended to:

protect members;

promote respectful conduct;

support healthy Christian community;

prevent misuse of the platform;

reduce the risk of harm, deception, exploitation or abuse;

establish clear standards for communication and interaction;

support fair moderation and enforcement decisions; and

preserve the identity, mission and values of Mentor to Marry.

3. Christian Foundation

Mentor to Marry is founded upon a Christian understanding of faith, relationships, courtship and marriage.

Members are expected to conduct themselves in a manner consistent with:

the Statement of Faith;

the Platform Values & Community Principles;

biblical principles of love, honesty, respect, purity, accountability and self-control;

the dignity and worth of every person as created in the image of God; and

the mission of Mentor to Marry.

Members must not use the platform in a way that undermines its Christian purpose, misuses its community, exploits other members or contradicts its foundational values.

4. Membership Eligibility

Mentor to Marry is intended for Christians aged 25 years and over who are seeking Christ-centred relationships and marriage.

To participate in the platform, members must:

be at least 25 years old;

identify as Christian;

respect the Statement of Faith;

provide truthful registration and profile information;

comply with these Community Guidelines;

comply with the Terms of Use and other platform policies; and

participate honestly, respectfully and in good faith.

For participation in matching features, members must accurately disclose their marital status.

Permitted marital status categories are:

Never Married;

Divorced; or

Widowed.

Members must not create an account or use the matching service if they are already married, are seeking casual encounters, or are not participating in good faith.

5. Core Behavioural Standards

All members must:

treat others with dignity and respect;

communicate honestly and courteously;

respect personal boundaries;

act with integrity;

avoid manipulation, coercion or pressure;

use the platform for its intended Christian relationship and marriage-focused purpose;

comply with moderation decisions;

report serious concerns appropriately; and

avoid conduct that may harm, mislead, exploit or intimidate others.

Members are responsible for their own behaviour, communications, profile content, relationship decisions and interactions both online and offline.

6. Respectful Communication

Members should communicate in a manner that reflects Christian maturity, kindness and self-control.

Members must not:

insult, mock or belittle others;

use abusive or degrading language;

intimidate or threaten others;

repeatedly contact someone who has asked not to be contacted;

pressure another member to respond;

use aggressive, hostile or humiliating language;

deliberately provoke arguments;

shame others publicly or privately;

misuse spiritual language to control or manipulate another person; or

use the platform to create conflict, hostility or division.

Disagreements must be handled with grace, patience and respect.

7. Christian Unity and Theological Respect

Mentor to Marry is an interdenominational Christian platform.

Members may come from different churches, traditions and backgrounds. Members must show respect where differences arise on secondary theological matters.

Members must not:

attack another member’s church background;

ridicule another member’s Christian tradition;

use the platform to create denominational conflict;

aggressively promote divisive theological arguments;

shame members for secondary doctrinal differences; or

use theological disagreement as a basis for harassment or hostility.

Mentor to Marry is not a forum for denominational disputes. It is a community for Christians seeking healthy relationships, spiritual growth and Christ-centred marriage.

8. Profile Honesty and Authenticity

Members must provide accurate, truthful and up-to-date profile information.

Members must not:

create fake accounts;

impersonate another person;

use another person’s photographs;

use misleading or heavily deceptive images;

misrepresent their age;

misrepresent their sex at birth;

misrepresent their marital status;

misrepresent their church or regular place of Christian fellowship;

misrepresent their location;

misrepresent their relationship intentions;

misrepresent their identity, background or circumstances; or

conceal material information in a way that misleads other members.

Catfishing, impersonation, fraudulent identity use or deliberate deception may result in immediate suspension or permanent removal.

9. Good Faith Participation

Mentor to Marry exists to help Christians pursue meaningful Christ-centred relationships and marriage.

Members must participate in good faith and with genuine relationship intentions.

Members must not use the platform primarily:

for entertainment;

for attention-seeking;

to collect matches without meaningful engagement;

to seek validation from other members;

to build a social media following;

to manipulate others emotionally;

to waste the time of other members; or

for any purpose inconsistent with the mission and values of Mentor to Marry.

Mentor to Marry reserves the right to take action where it reasonably believes that a member is participating in bad faith or is using the platform in a manner inconsistent with its purpose.

10. Profile Content Standards

Profile content must be respectful, truthful and consistent with the values of Mentor to Marry.

Profile content must not include:

offensive language;

abusive statements;

degrading comments;

discriminatory language;

misleading claims;

false information;

inappropriate images;

suggestive or explicit material;

advertising or spam;

financial requests;

links to unsafe or unrelated external content;

impersonation;

content designed to manipulate, pressure or mislead others; or

anything inconsistent with the Christian values of the platform.

Profile photographs must:

genuinely depict the member;

be recent and representative of the member’s current appearance;

be appropriate for a Christian relationship and marriage platform;

not contain nudity or sexually suggestive content;

not contain offensive, vulgar or inappropriate imagery;

not be misleading or heavily altered;

not primarily feature other individuals; and

not infringe another person’s rights or privacy.

Mentor to Marry may remove, restrict or require changes to profile content or photographs that breach these Guidelines.

11. Matching and Relationship Conduct

Mentor to Marry provides features that may allow members to discover profiles, like profiles, receive recommendations, match with other members and communicate depending on membership tier and platform rules.

Members must use these features respectfully and responsibly.

Members must not:

use matching features for casual encounters;

misrepresent romantic intentions;

pressure others into communication;

pressure others into meeting;

pursue a member who has declined interest;

use matching features to solicit money, gifts or support;

pursue multiple members deceptively;

create false emotional expectations for personal gain;

manipulate members using spiritual, emotional or romantic pressure; or

treat other members disrespectfully because they do not respond or do not reciprocate interest.

A match does not create any obligation to communicate, continue communication, meet, enter courtship or pursue a relationship.

12. Messaging Standards

Messaging must be respectful, appropriate and consistent with Christian values.

Members must not send messages that are:

abusive;

threatening;

manipulative;

degrading;

harassing;

coercive;

deceptive;

spam-like;

offensive;

exploitative;

sexually explicit;

financially exploitative;

designed to pressure another member; or

inconsistent with the purpose of the platform.

Members must respect silence, boundaries and refusal.

If a member asks not to be contacted, that request must be respected immediately.

13. Zero-Tolerance Conduct

Mentor to Marry maintains a zero-tolerance approach to serious misconduct.

The following may result in immediate suspension or permanent removal:

harassment;

bullying;

threats;

abuse;

predatory behaviour;

exploitation;

catfishing;

impersonation;

fraud;

romance scams;

financial exploitation;

coercive conduct;

deliberate deception;

repeated unwanted contact;

sharing or requesting inappropriate images;

sending adult or explicit content;

attempting to use the platform for casual encounters;

creating an account while already married for matching purposes;

attempting to evade a suspension or ban; and

any conduct that creates a serious safety concern.

Mentor to Marry may take immediate action where it reasonably considers that member safety, community integrity or platform trust is at risk.

14. Fraud, Scams and Financial Exploitation

Members must not use the platform to obtain money, gifts, financial support, investment, donations, business opportunities or personal benefit from other members.

Members must not:

request money from other members;

ask for loans;

ask for gifts;

claim emergencies to obtain financial help;

promote investment schemes;

promote business opportunities unrelated to the platform;

use emotional pressure to obtain support;

create false hardship stories;

build romantic trust for financial gain; or

direct members away from the platform for suspicious purposes.

Members should report any suspicious behaviour immediately.

15. Harassment, Bullying and Abuse

Harassment, bullying and abusive behaviour are prohibited.

This includes:

repeated unwanted messages;

intimidation;

insults;

humiliating comments;

threats;

hostile communication;

public shaming;

private pressure;

aggressive pursuit;

manipulation;

degrading treatment;

coercive behaviour;

misuse of spiritual authority or religious language to control another person; and

behaviour that makes another member feel unsafe, pressured or distressed.

Mentor to Marry may take moderation action even where behaviour occurs partly outside the platform, particularly where it affects member safety or platform integrity.

16. Discrimination and Degrading Conduct

Members must treat others with dignity and respect.

Members must not use the platform to harass, abuse, demean or degrade individuals or groups.

Members must not use insulting, hateful or hostile language towards others.

Nothing in these Guidelines prevents Mentor to Marry from maintaining its Christian identity, Statement of Faith, membership criteria, platform values or marriage-focused purpose. However, members must express themselves and interact with others in a manner that is respectful, lawful and consistent with Christian character.

17. Privacy and Confidentiality

Members must respect the privacy of others.

Members must not:

share another member’s personal information without permission;

publish screenshots of private messages without permission;

share another person’s contact details;

expose another member’s private circumstances;

record private conversations without consent;

pressure others to disclose private information;

misuse information obtained through the platform; or

use another member’s personal information for harassment, manipulation, marketing or exploitation.

Members should exercise caution before sharing personal details, contact information, financial information or private circumstances.

18. Offline Meetings and Personal Safety

Mentor to Marry may facilitate introductions and communication, but members remain responsible for their own decisions and safety when interacting online or offline.

Members are encouraged to:

take time before meeting in person;

meet in safe and public places;

tell trusted friends or family where they are going;

arrange their own transport;

maintain personal boundaries;

avoid sharing sensitive financial or identity information too early;

seek wise counsel and prayerful guidance; and

report concerns promptly.

Mentor to Marry does not supervise private offline meetings and does not guarantee compatibility, relationship success, engagement or marriage.

19. Off-Platform Conduct

Mentor to Marry recognises that relationships formed through the platform may continue outside the platform.

Accordingly, Mentor to Marry may investigate and take action regarding conduct occurring outside the platform where that conduct:

affects the safety of a member;

concerns another member of the platform;

constitutes harassment, abuse, fraud, exploitation or coercion;

creates a safeguarding concern;

undermines the trust and integrity of the community; or

is otherwise inconsistent with these Community Guidelines.

Nothing in this section obliges Mentor to Marry to investigate every off-platform dispute. However, the platform reserves the right to take appropriate action where member safety, trust or community integrity may be affected.

20. Reporting Concerns

Members are encouraged to report concerns promptly.

Concerns may include:

harassment;

bullying;

fake profiles;

catfishing;

fraud;

suspicious financial requests;

inappropriate messages;

repeated unwanted contact;

abusive behaviour;

identity concerns;

safety concerns;

misuse of the platform; or

breaches of these Guidelines.

Reports should be made through the platform’s reporting tools or other approved reporting channels.

Members must not knowingly submit false, malicious or misleading reports.

21. Serious Safety Concerns

Where Mentor to Marry reasonably believes that a member may pose a risk to another member, the community, or themselves, the platform may take immediate protective action.

Such action may include:

restricting platform access;

suspending an account;

removing content;

limiting communication features;

conducting an enhanced review;

invoking safeguarding procedures;

reporting concerns internally for further assessment; or

referring matters to appropriate authorities where required by law.

Mentor to Marry reserves the right to act without prior warning where it believes immediate action is necessary to protect member safety or the integrity of the platform.

22. Blocking and Boundaries

Members may block other members where available. Blocking should be respected.

Members must not:

create another account to contact someone who has blocked them;

ask another person to contact someone on their behalf;

continue pursuing communication after being blocked;

attempt to pressure someone to unblock them; or

retaliate against someone for blocking or reporting them.

Respecting boundaries is a core requirement of participation in Mentor to Marry.

23. Moderation

Mentor to Marry may moderate content, profiles, messages, reports and member activity in accordance with its policies.

Moderation action may include:

requesting changes to profile content;

removing content;

issuing reminders;

issuing warnings;

restricting access to features;

pausing messaging privileges;

suspending an account;

terminating membership;

removing a member from the community;

preventing re-registration; or

taking other appropriate action.

Moderation decisions will be based on the nature, seriousness and context of the conduct, including whether there is a risk to member safety, trust or platform integrity.

24. Enforcement

Breaches of these Guidelines may result in action under the Account Suspension & Enforcement Policy.

Factors Mentor to Marry may consider include:

seriousness of the conduct;

whether the conduct was intentional;

whether the conduct was repeated;

impact on another member;

safety risk;

evidence available;

prior warnings or breaches;

cooperation with the investigation;

whether the member attempted to evade moderation; and

whether immediate action is needed to protect others.

Some breaches may result in immediate removal without prior warning.

25. Investigations

Members are expected to cooperate honestly and in good faith with any reasonable investigation into alleged breaches of platform rules or policies.

Members must not:

knowingly provide false or misleading information during an investigation;

destroy or conceal relevant evidence;

interfere with an investigation;

retaliate against any person involved in an investigation;

encourage others to provide false information; or

attempt to obstruct platform moderation processes.

Failure to cooperate with an investigation may itself constitute a breach of these Community Guidelines and may result in moderation or enforcement action.

26. Appeals

Where permitted by the relevant policy, members may request a review of certain moderation or enforcement decisions.

An appeal should explain:

the decision being challenged;

why the member believes the decision should be reviewed;

any relevant evidence or context; and

the outcome requested.

Appeals must be made respectfully and in good faith.

Submitting an appeal does not automatically restore access or reverse a moderation decision.

27. Responsibilities of Moderators, Mentors and Volunteers

Moderators, mentors, volunteers and representatives of Mentor to Marry must uphold high standards of conduct.

They must:

act with integrity;

treat members fairly and respectfully;

maintain appropriate boundaries;

avoid favouritism;

preserve confidentiality where appropriate;

report safeguarding or serious safety concerns;

avoid misuse of influence or position;

act consistently with platform values and policies; and

escalate concerns where required.

Any misuse of authority, inappropriate conduct or breach of trust by a moderator, mentor, volunteer or representative may result in removal from their role and further action.

28. Course, Community and Live Session Conduct

Members participating in courses, discussions, groups, live sessions or events must behave respectfully.

Members must not:

disrupt sessions;

dominate discussions;

shame or embarrass others;

share private disclosures without permission;

record sessions without authorisation;

use teaching spaces to pursue members inappropriately;

promote unrelated businesses or services;

undermine facilitators or mentors abusively; or

use ministry spaces for manipulation, pressure or personal advantage.

Learning spaces should remain safe, constructive and Christ-centred.

29. No Guarantee of Relationship Outcomes

Mentor to Marry provides teaching, mentoring, community, matching tools and opportunities for connection.

However, Mentor to Marry does not guarantee:

profile views;

likes;

matches;

messages;

compatibility;

courtship;

engagement;

marriage;

relationship success; or

any particular personal outcome.

Members remain responsible for their own decisions, conduct, discernment and relationships.

30. Changes to These Guidelines

Mentor to Marry may update these Community Guidelines and Code of Conduct from time to time.

Where appropriate, updated versions may be published on the website or communicated through the platform.

Continued use of the platform after updates may be treated as acceptance of the updated Guidelines.

Member Commitment

By using Mentor to Marry, members agree to:

Respect the Statement of Faith;

Uphold the Platform Values & Community Principles;

Follow these Community Guidelines and Code of Conduct;

Treat others with dignity, kindness and respect;

Provide truthful and accurate information;

Respect boundaries, privacy and safety;

Avoid harassment, deception, exploitation and inappropriate conduct;

Report serious concerns responsibly;

Accept that Mentor to Marry may moderate or restrict accounts where necessary; and

Use the platform in a manner consistent with Christian values and its marriage-focused purpose.